At Piclelo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order for our services
Subscribe to our newsletter
Complete a contact or inquiry form
Participate in contests or surveys
Use our photobooth services at events

The personal information we collect may include:

Your name, email address, phone number, and mailing address
Billing information and payment details
Event details including date, time, and location
Photographs and videos taken using our photobooths
Information provided in communications with us

We may also collect information automatically when you visit our website, including:

IP addresses
Browser type and version
Time and date of your visit
Pages you view
Device information
Referring website

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, operating, and maintaining our services
Processing and fulfilling your orders
Communicating with you about your booking and our services
Sending you promotional emails about new services, special offers, or other information
Responding to your comments, questions, and requests
Improving our website and services
Understanding how visitors use our website
Marketing and advertising purposes
Analyzing trends and statistics
Protecting against fraud and unauthorized transactions

3. Disclosure of Your Information

We may share your information with:

Service providers and vendors who perform services on our behalf
Event venues or organizers as necessary to provide our services
Legal and regulatory authorities, as required by applicable laws
Business partners for marketing purposes with your consent
Third parties in connection with a business transaction such as a merger or acquisition

We do not sell, rent, or lease your personal information to third parties without your consent, except as disclosed in this policy.

4. Photobooth Images

During events, our photobooths capture images of individuals who choose to use our services. By using our photobooths, you consent to having your photograph taken. These images:

May be provided to the event host as part of our services
May be displayed in a gallery at the event
May be used in our portfolio and promotional materials unless you specifically request otherwise
Will be stored securely and provided to clients as outlined in their package

If you do not wish for your images to be used for promotional purposes, please contact us at hello@piclelo.in.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use different types of cookies:

Essential cookies: Necessary for the website to function properly
Preference cookies: Allow the website to remember your preferences
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to track visitors across websites to display relevant advertisements

6. Google Analytics and Advertising

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website.

We also use Google Ads and Meta Ads for online advertising. These services use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting:

Google: https://www.google.com/settings/ads
Meta: https://www.facebook.com/settings/?tab=ads

7. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access the personal information we hold about you
Right to rectify inaccurate personal information
Right to erasure (right to be forgotten)
Right to restrict processing of your personal information
Right to data portability
Right to object to processing of your personal information
Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@piclelo.in
Phone: 8200232407, 9909285739, 9354823493
Address: U24A/8, Pink Town House, Gurgaon, Haryana 122010